Your transactions are safe. South Georgia Bank works with leading-edge technology partners to ensure that the most secure environment is made possible for our valued customers. We offer you worry-free Internet banking. You can be completely confident of the following security measures:

Secure Communications
Our system ensures that data-exchanged between your PC and our computers are encrypted with 128-bit encryption - the strongest encryption available. Encryption is accomplished through Secure Sockets Layers (SSL), which utilizes mathematical formulas to 'encrypt' or hide information from prying eyes on the Internet. Additionally, if SSL detects that data was added or deleted after you sent it to the bank, the connection will be severed in order to guard against any tampering. The most popular browsers have the SSL security feature included. How can you tell if your browser is secure?

Secure Environment
Our computer system does not connect directly to the Internet. It is isolated from the network via a 'firewall.' A firewall is a combination of software and hardware products that designate parameters, and control and limit the access that outside computers have to the banks' internal networks and databases. You can feel secure knowing that our firewall protects your personal information from unauthorized access.

Secure Login
User IDs and passwords are isolated from the Internet by being stored on South Georgia Bank's computer. This way, the passwords and IDs can never be accessed or downloaded by anyone on the Internet. Additionally, user passwords can vary from six to twelve characters, with a least 1 upper/lower case alpha and 1 numeric character required; which means the chance of randomly guessing a password is less than one in one billion! The system also checks for invalid logins and automatically disallows a user after three invalid attempts. This prohibits the 'hacker' from gaining access to our system, thus protecting your accounts.

Your Password
You will be responsible for maintaining one of the most important security measures: your password. When you receive your SGB Internet Banking password, be sure to keep it a secret. Memorize it, or write it down and keep it in a safe place. It is not recommended you carry your password in your purse or wallet. Make sure no one watches you enter your password and always close your browser when leaving the computer. Make sure you regularly scan your computer for viruses that could be used to capture password keystrokes. You ultimately hold the key to your password security.

 

 

Internet Banking Customers

Awareness and Education Program

 

In response to the FFEIC Supplement to Authentication in an Internet Banking Environment, South Georgia Bank has developed this Customer Awareness and Education Program to ensure our online banking customers are aware of the risks inherent in internet banking systems and the security measures in place to mitigate these risks within the systems our bank offers.

 

A variety of methods should be used to ensure that all online banking customers of South Georgia Bank are kept informed of the risks and security measures related to the electronic banking products South Georgia Bank offers.

 

Conducting Your Transactions Online

 

In order to help ensure the security of your online transactions, we want you to know that:

 

  • We will never email, call or otherwise ask you for your user name, password or other electronic banking credentials
  • You can help protect yourself by implementing alternative risk control processes like:
    • Making sure you choose an adequate user name and password that, at a minimum, mixes in small case letters, upper case letters and numbers
    • Periodically changing your password (at least every 90 days)
    • Safeguarding your user name and password information
    • Making sure you have a firewall in place when conducting your financial transactions
    • Logging off the system when you’re done conducting business (don’t just close the page or “X” out of the system)

 

Electronic Funds Transfers under Federal Regulation E

 

Banks follow specific rules for electronic transactions issued by the Federal Reserve Board. Federal regulations provide consumers with some protections for electronic fund transfer. These regulations generally apply to accounts with Internet access. For example, these federal laws establish limits on a consumer’s liability for unauthorized electronic fund transfers. They also provide specific steps you need to take to help resolve an error with your account. Note, however, that in order to take advantage of these protections, you must act in a timely manner. Make sure you notify us immediately if you believe your access information has been stolen or compromised. Also, review your account activity and periodic statement and promptly report any errors or unauthorized transactions. See the Electronic Fund Transfer disclosures that were provided at account opening for more information on these types of protections or ask us and we will gladly provide you with a copy.

 

Of course, understanding the risk and knowing how fraudsters might trick you is a critical step in protecting yourself online. You can make your computer safer by installing and updating regularly your

  • Anti-virus software
  • Anti-malware programs
  • Firewalls on your computer
  • Operating system patches and updates

 

If you become aware of suspicious account activity, you should immediately contact the authorities and contact us at the number below:

 

South Georgia Bank

401 S. Veterans Blvd

Glennville, Georgia 30427

912-654-1051

www.southgabank.com

 

You can also learn m ore about online safety and security at these websites:

                www.staysafeonline.com

                www.ftc.gov

                www.usa.gov

                www.idtheft.gov

 

How may we help you today?
We're here to serve you. Please feel free to contact any of our convenient locations with questions or comments.

Glennville Office: (912) 654-1051
Claxton Office: (912) 739-0400
Reidsville Office: (912) 557-1051
Hinesville Office: (912) 408-1051

For a lost or stolen Debit Card, please call 800-554-8969.